performance coaching & leadership development

scott chantos

Why Consider Executive and Business Coaching:

What if 60% of the salaries being paid in your company was going to employees who were not contributing in any significant way to the mission of their department or the mission of the company because they are not connected or committed?

According to a 2012 survey by Deloitte Touche Tomatsu, across all industries, an average of about 20 percent of workers are passionate, another 20 percent are engaged, 35 percent are passive, and 25 percent are disengaged.

James Quigley, a former senior partner and chief executive officer at Deloitte Touche Tomatsu, Limited has a figure estimating that well-managed companies are valued as much as 35 percent more than their poorly-run counterparts.  In his New York Times’ bestseller, As One: Individual Action, Collective Power, Quigley explained how well-led organizations can create the conditions for success by recognizing the three pillars for powerfully engaging employees: 1) a shared identity among employees; 2) an intensity of feeling toward the organization’s goals; and 3) a common interpretation of how the company should go about achieving them.

Building a shared identity rests on how employees “show up” each day.  Employees will engage more fully when they have a feeling a connection to their co-workers, their manager, company goals, and the resources needed to succeed. It means understanding to whom or to what employees feel most attached. In some cases it may to be the company’s mission or industry, in others it may be to a visionary founder or leader, a key client, or their own department.

This is where business coaching comes in, to ensure that companies are preforming at their very best.  In order to do that, coaching helps look at the larger view of the organization and recognizes the needs of the employees to help keep them engaged and aligned so that they are maximizing their potential through a holistic approach: mind, body and spirit.

Organizational transformation starts with a commitment to a possibility, to a vision of a compelling future. Life3 works with its clients to achieve compelling futures through a series of coaching consultations, training, workshops and executive coaching.

The false assumption of most business coaching and personal development programs is that information equals transformation.  It is one thing to impart knowledge or strategy that aligns with vision and mission but it is quite another to inspire the behavior that will move people to execute effectively against it.  As many companies develop self-administered, online training programs they assume that what is learned will be put into action.  Providing access to information is critical, however, for knowledge to be power, it also requires the necessary skill and commitment so that this knowledge is reflected in behavior.  We find organizational change at the intersection of knowledge, skill and commitment.  This is the point at which your people know what to do, how to do it and have made the commitment to make it happen.

Many training programs begin and end with the knowledge.  In order for training to become ingrained in the fabric of the organization, the training must be coupled with coaching and workshops.   

1.  Vision
2.  Knowledge
3.  Skill/Communication
4.  Commitment/Consistent Action

We can all get so close to something of great importance to us that our vision gets narrowed and our emotions can cloud things which limits us.  Effective coaching helps create clarity so we can see the blind spots, open to what is truly possible for the organization in more collaborative and effective ways.  This is not a quick fix but a long term approach that can move you to a coaching culture that will impact the organization for years to come. 

Coaching by the numbers:  Who Benefits, the Spend and the ROI

According to a article by Matt Symonds, corporations such as Amazon, Zappos, GE, Goldman Sachs and Google in 2012 committed more than $1billion to executive coaching in the US alone and estimates are that it will be more than $1.5billion by the end of 2015.

In a Fortune magazine poll, executives were asked to give a conservative estimate of the monetary payoff from their coaching experience. The survey findings indicated that recipients valued executive coaching at six times the cost of the money paid for the investment.

Marc Roudebush, CEO of Inspiring Workplace, points to a recent global survey of coaching clients by PriceWaterhouseCoopers and the Association Resource center which concluded that the mean ROI for companies investing in coaching was 7 times the initial investment, with over a quarter reporting an ROI of 10 to 49 times.

Are you ready to take your business to the next level in performance and profitability?

mind. body. spirit.